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Frequently Asked Questions
Taking care of a natural Coffee Rug
No, sisal rugs or doormats are not machine washable. Sisal is a natural fiber that is highly absorbent and can be damaged by excessive moisture. Washing a sisal rug in a machine can cause it to shrink, warp, or lose its shape, and it may also weaken the fibers.
To clean a sisal rug:
- Vacuum regularly to remove dirt and debris.
- For stains, blot (don’t rub) with a damp cloth and mild detergent. Avoid soaking the rug.
- Use a dry carpet cleaner or baking soda to absorb odors or grease.
- Doormats should be fully air-dried before being placed back, and avoid leaving them on a damp floor for extended periods.
SHIPPING
Orders are processed within 2–3 business days. Shipping typically takes 3–5 business days to arrive, depending on your location.
We use FedEx, UPS and USPS.
You will receive an email with a tracking number once your order has been shipped.
Free shipping applies to standard shipping within the U.S.